I’m a product content designer at a SaaS fintech company, where I put words to buttons, craft clever microcopy, and create curated content to help people understand payroll, taxes, and other hard financial stuff.
I am Gina and I am a lifelong learner. I was learning for over 20 years as an English professor. Now I'm learning more everyday as I grow as a Product Designer. I like helping to make things better and easier for others to understand. I have never been totally satisfied with knowing why, I also want to know how.
In my current role as a Product Content Designer, I am responsible for creating and delivering a range of content that effectively communicates complex features and adds value to our HR platform. My responsibilities include developing UX writing, such as documentation, how-to articles, and tutorials, to support both internal and external users. I collaborate closely with Product, Engineering, Marketing, Sales, and Customer Operations teams to align content with customer insights and the company's brand voice. By leveraging my experience in UX writing and agile documentation, I ensure that our content not only explains features clearly but also enhances user engagement and self-service capabilities. I would be delighted to discuss my role and contributions in more detail during an interview.
I currently live on the beautiful Treasure Coast of Florida. When I'm not learning, I enjoy hiking, cooking, traveling, photography, and fashion.
Product Content Designer, June 2022 - Present
UX Design Certificate, May 2022
Content Developer and Curriculum Designer
Adult Education Program Director and ESL Developer
Assistant Professor